-15%
Negotiation Skills
Welcome to the Negotiation Skills workshop. Although people often think …
What you'll learn
Welcome to the Negotiation Skills workshop. Although people often think of boardrooms, suits, and million dollar deals when they hear the word “negotiation,” the truth is that we negotiate all the time. For example, have you ever:
Decided where to eat with a group of friends?
Decided on chore assignments with your family?
Asked your boss for a raise?
These are all situations that involve negotiating! This workshop will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.
-22%
Civility In The Workplace
Welcome to the Civility in the Workplace workshop. While a …
What you'll learn
Welcome to the Civility in the Workplace workshop.
While a training program on workplace manners and courtesy may seem like overkill, the reality is:
rudeness is an epidemic costing industries millions a year.
Indeed, what society seems to be gaining in terms of knowledge and technological advancement, it’s losing on basic social values.
Bosses freely intrude on subordinates’ personal space,
gossiping co-workers are the norm, and quality customer care has been forgotten.
The result: an environment not conducive to getting work done, dissatisfied clients aiming for the competition,
and in some cases, blatant tolerance for abuse and harassment.
To address the growing problem of incivility in the work setting,
this workshop introduces the concept of civility, its importance to a company, and typical causes and effects.
Skills needed to effectively practice civil behavior,
as well as different ways organizations can systematize civility in the workplace, will also be discussed.
